Beskyttet: The 4 dimensions of service management

Which dimension is concerned with how information and knowledge assets be protected, managed, archived, and disposed of?

Which dimension has particular focus on trust, transparency and shared values?

Which dimension mentions that an organization’s supplier strategy should be based on its goals, culture and business environment?

Which dimension has service integration and management as a focus area?

Which dimension has focus on “a set of activities that transform inputs to outputs”?

Which dimension states that culture is built over time by the way the organization carries out its work?

Which dimension mentions communication systems, artificial intelligence and remote collaboration tools to support service management and IT services?

Which dimension has focus on “a series of steps to create and deliver products and services to service consumers”?