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Question 1 of 8
1. Spørgsmål
Which dimension is concerned with how information and knowledge assets be protected, managed, archived, and disposed of?
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Question 2 of 8
2. Spørgsmål
Which dimension has particular focus on trust, transparency and shared values?
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Question 3 of 8
3. Spørgsmål
Which dimension mentions that an organization’s supplier strategy should be based on its goals, culture and business environment?
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Question 4 of 8
4. Spørgsmål
Which dimension has service integration and management as a focus area?
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Question 5 of 8
5. Spørgsmål
Which dimension has focus on “a set of activities that transform inputs to outputs”?
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Question 6 of 8
6. Spørgsmål
Which dimension states that culture is built over time by the way the organization carries out its work?
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Question 7 of 8
7. Spørgsmål
Which dimension mentions communication systems, artificial intelligence and remote collaboration tools to support service management and IT services?
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Question 8 of 8
8. Spørgsmål
Which dimension has focus on “a series of steps to create and deliver products and services to service consumers”?
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