Welcome to your ITIL® 4 Foundation course – VIRTUAL

Danish version >>

Get your course material and prepare for the course


Tips and extra information

During the course

Please try to be “unavailable/out of office” during the course. You are in for two intense days, and most students need to read and rehearse between the course days.



The exam is online, and takes place as a web proctored exam (read more here >>) . Exam duration: 60 minutes (plus an additional 15 minutes if English is not your main language). The exam is a closed book exam consisting of 40 multiple choice questions. Pass mark is 65% correct answers (26 correct out of 40 questions).

During the course, you will receive a voucher code you can use to order your exam. The instructor will tell you more about the exam.


After the course/exam

After finishing the online exam, your preliminary result will be displayed (pass/fail). Within max. 10 days you will receive your final result by mail – and (provided that you pass) your certificate.


Questions and contact

Please feel free to contact Peopleteam in case of questions or comments (note that the contact form is in Danish, but feel free to write in English).