Welcome to your ITIL® 4 Foundation course

Dansk version >>

1. Get your course material and prepare for the course


2. About your exam

During the course, the instructor will introduce you to the exam. The exam is online, and takes place as a web proctored exam – it is you who choses the date and time for the exam (read more here >>). Exam duration: 60 minutes (plus an additional 15 minutes if English is not your main language). The exam is a closed book exam consisting of 40 multiple choice questions. Pass mark is 65% correct answers (26 correct out of 40 questions).

In your welcoming e-mail from Peopleteam, you will find your PeopleCert Voucher code. This code muest be redeemed at least on the first day of the course.


3. Bring your PC/laptop (optional)

You can bring your laptop for the course material and notes, but this is not a requirement.



During the course

Please try to be “unavailable/out of office” during the course. You are in for two intense days, and most students need to read and rehearse between the course days.



Questions and contact

Please feel free to contact Peopleteam in case of questions or comments (note that the contact form is in Danish).